Effective Date: [Date]
Thank you for choosing ITCoursesHub for your IT education needs. Before you proceed with your purchase, please take a moment to review our refund policy.
1. Refund Period:
You are eligible for a refund within 30 days from the date of purchase.
2. Conditions for Refund:
To qualify for a refund, the following conditions must be met:
a. You have not completed more than 20% of the course content.
b. The refund request is made within the 30-day period.
3. Money-Back Guarantee:
We offer a 100% money-back guarantee within the first 7 days of purchase. If you’re not satisfied with the course during this period, contact our customer support for a full refund.
4. Digital Product Refund Policy:
Given that our courses are digital products, we do not provide refunds for:
a. Courses purchased during promotional events or sales.
b. Courses that have been fully completed.
5. Contact and Refund Process:
To request a refund, please contact our customer support at [support@itcourseshub.com]. Provide your order details and the reason for the refund request. Our team will guide you through the process.
6. Exceptions:
Refunds may not be granted for special circumstances or if you fail to meet the conditions outlined in Section 2.
7. Course Creator Policies:
Please note that individual course creators may have their own refund policies. Check the course landing page for specific information.
8. Cancellation Policy:
If you decide to cancel a course within 14 days of purchase, you may be eligible for a partial refund. The cancellation policy details will be provided during the cancellation process.